Terms & Conditions

Coach: Hollie Morgan
Business: Holliewould Island
Services: Self-Rediscovery & Empowerment Coaching, Facilitator of Quantum Leaps

1. Coaching Disclaimer

Holliewould Island coaching services are designed to support you in personal growth, self-rediscovery, and energy alignment.

Coaching is not a substitute for mental health care, medical care, counselling, or therapy. It is intended to help you explore your potential, clarify intentions, and develop tools to move forward in your life.

By booking a session, you acknowledge that coaching results are not guaranteed, and you are fully responsible for your choices, decisions, and well-being.

2. Purpose and Nature of Coaching

  • Coaching sessions involve energy alignment, mindset, and self-rediscovery processes, including guided visualization, breathwork, and quantum leaps.

  • Sessions focus on empowering you to embody your future self and integrate new beliefs and energies into your life.

  • Coaching is educational and experiential, not medical or therapeutic.

3. Client Responsibilities

  • You are responsible for attending sessions, creating a safe space for yourself, and applying any tools or exercises between sessions.

  • Participation is entirely voluntary. You may pause or discontinue at any time.

  • Your feedback is welcome, and open communication is encouraged to ensure sessions meet your needs.

4. Scheduling & Sessions

  • Sessions can be held in person, via Google Meet, Zoom, or another mutually agreed platform.

  • Sessions begin promptly at the scheduled time.

  • Hollie will wait a maximum of 10 minutes for late arrivals. If you do not appear within this time, the session will be cancelled and fully charged.

  • If Hollie experiences technical issues or unavoidable delays, sessions will be rescheduled or refunded as preferred by the client.

5. Payment & Fees

  • Fees are payable in advance unless otherwise agreed.

  • Payment methods include credit/debit card, bank transfer, or PayPal.

  • Sessions booked but not attended or cancelled with less than 48 hours notice will be charged in full.

6. Cancellations & Rescheduling

  • Clients must provide at least 48 hours notice for cancellations or rescheduling.

  • Sessions may be rescheduled based on mutual availability.

  • Sessions paid in advance must be used within 6 months of payment, or fees may be forfeited.

7. Confidentiality

  • All personal information shared in sessions will be kept strictly confidential.

  • Confidentiality may be limited if there is a risk of harm to yourself or others, or where legal requirements demand disclosure.

  • Electronic communications (email, text, Zoom, googlemeet, whatsapp etc.) carry some confidentiality risks, which you accept.

8. Scope of Coaching

  • Holliewould Island does not guarantee specific outcomes, including financial, career, or personal results.

  • Results depend on your engagement, practice, and commitment to the coaching process.

  • Coaching is a collaborative process; you are the creator of your reality.

9. Early Termination

  • Hollie may terminate coaching if there are exceptional circumstances, including client behavior, conflicts of interest, illness, or unavailability.

  • Fees for unused sessions will be refunded in such cases.

10. Privacy & Data

  • Your personal data will be handled according to GDPR and UK/Spanish privacy regulations.

  • Data will only be used for coaching communication, scheduling, and invoicing purposes.

11. Agreement & Acceptance

By booking a session, you confirm that:

  • You have read and understood these Terms & Conditions.

  • You accept responsibility for your participation and outcomes.

  • You agree to abide by the session, payment, and cancellation policies outlined above.